Shipping Policy

This Shipping Policy outlines how Print Standard Point processes, ships, and delivers orders to customers throughout the United States. By placing an order with us, you agree to the terms described in this policy. We aim to provide reliable shipping services while maintaining transparency regarding timelines, responsibilities, and limitations.

Shipping Locations

Print Standard Point is based in New York City and ships printed products to customers across the United States. At this time, we primarily fulfill domestic orders within the U.S. Any future expansion of shipping locations will be updated on our website.

Order Processing and Production Time

All orders are custom printed and require production time before shipping. Production begins only after full payment has been received and artwork or proofs have been approved by the customer. Production times vary depending on the product type, quantity, complexity, and current workload.

Estimated production times provided at checkout or during order confirmation are approximate and not guaranteed. Delays caused by late approvals, design revisions, or incomplete information from the customer are not the responsibility of Print Standard Point.

Shipping Methods and Carriers

Print Standard Point works with reputable third-party shipping carriers to deliver orders. Shipping methods and carriers may vary depending on destination, package size, weight, and service availability. We reserve the right to select the most appropriate carrier for each order.

Shipping fees are calculated at the time of order and are based on the selected shipping method, order size, and delivery location.

Estimated Delivery Times

Delivery time estimates begin once an order has been shipped, not when the order is placed. Estimated delivery dates are provided for convenience only and are not guaranteed. Shipping carriers operate independently, and delivery delays may occur due to weather conditions, high shipping volumes, carrier delays, or other circumstances beyond our control.

Print Standard Point is not responsible for missed delivery deadlines caused by shipping carriers.

Order Tracking

Once an order has shipped, customers may receive a shipment confirmation and tracking information via email, where available. It is the customer’s responsibility to monitor tracking updates and ensure availability for delivery.

Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at the time of order. Print Standard Point is not responsible for delays, misdeliveries, or lost shipments resulting from incorrect or incomplete addresses provided by the customer.

Risk of Loss and Ownership

Ownership and risk of loss for products pass to the customer once the order has been handed over to the shipping carrier. Print Standard Point is not liable for loss, theft, or damage that occurs after shipment.

Damaged or Lost Shipments

If an order arrives damaged, the customer must notify Print Standard Point within forty-eight (48) hours of delivery and provide photographic evidence of the damage, including packaging and product condition. This information is required to assist with carrier claims.

For shipments lost in transit, customers should contact us promptly so we can help initiate a claim with the shipping carrier. Resolution timelines depend on the carrier’s investigation process.

Shipping Delays and Force Majeure

Print Standard Point is not responsible for shipping delays caused by events beyond our control, including but not limited to severe weather, natural disasters, labor disruptions, pandemics, government actions, or carrier service interruptions.

Shipping Fees and Non-Refundable Charges

Shipping and handling fees are non-refundable once an order has shipped. If a refund or reprint is approved for reasons not related to shipping, original shipping costs may still be excluded from the refund.

Policy Updates

Print Standard Point reserves the right to modify or update this Shipping Policy at any time. Changes will become effective immediately upon posting on our website. Customers are encouraged to review this policy regularly before placing orders.